Kaleyra Cloud

No. You will not be able to do this. If the SenderID is not relevant or does not reflect your company’s brand name, it will be rejected. Similarly, if t...

An Entity refers to any company that intends on sending messages to their end customers as a form of communication. A telemarketer refers to a company t...

No, unfortunately. As per the DLT regulations, all messages being sent to end customers must be pre-registered. The only way to do this is to have marke...

Since we work directly with the operators, we can have a word on your behalf, as and when required and help progress the templates or Sender IDs approval pr...

No, this would not be allowed.  SMSes related to only the Indian entity can be pushed by the Indian company, even though the Indian company is a subsidiary...

Yes, spaces are allowed within a single variable {#var#}. Each variable parameter {#var#} will allow you to enter 0 – 30 characters. This means that spa...

No. The SenderID or header is used so that your clients would be able to identify that you are sending them the message. If the SenderID does not reflec...

The activation of DND on a phone number under TRAI guidelines is not binary, i.e. it is not just DND Active/Inactive.  There are preferences that the en...

Yes, you can most definitely execute messages on behalf of another company, provided that the Entity registration, as well as the Template registration, is ...

With the new regulations that have been set in place for India, by the Telecom Regulatory Authority of India (TRAI), going forward, promotional messages tha...