DLT - FAQs
All you need to know about DLT Process - India
As a part of DLT registration, the message content that you want to send to your customers must now be registered on the DLT portals. Service explicit m...
Wed, 11 Aug, 2021 at 8:09 PM
As a part of DLT registration, the message content that you want to send to your customers must now be registered on the DLT portals. Promotional SMSes ref...
Wed, 11 Aug, 2021 at 8:56 PM
We have identified a few scenarios where messages are failing due to mismatches or templates not as per the DLT platform. Static content sent in the messa...
Mon, 12 Jul, 2021 at 5:38 PM
As per the new regulation that has been rolled out in India, by the Telecom governing body TRAI, it is now mandatory for all domestic/Indian based companies...
Tue, 4 May, 2021 at 11:43 PM
Yes, some operators, like Tata Telecommunications support only Hindi as a vernacular language. Fortunately, once you have an Entity ID, this allows you to u...
Tue, 4 May, 2021 at 11:45 PM
No, the templates are not case-sensitive. So, if you register messages with some words in UPPER CASE but do not submit them in upper case when you are tri...
Tue, 4 May, 2021 at 11:46 PM
Web addresses, if they clearly show the company's brand name, can be used in the “Brand Name” of a message template. For example, Kaleyra is the brand ...
Tue, 4 May, 2021 at 11:49 PM
Variable parameters {#var#} are used so that non-static or changeable information like OTP number, name, product name, etc can be easily passed in messages....
Tue, 4 May, 2021 at 11:50 PM
Yes, the same SenderID can be used across different telemarketers. This works because all vendors or telemarketers submit all the messages to the same D...
Tue, 4 May, 2021 at 11:52 PM
We understand sometimes it may be difficult to create a flexible template for messages. This is why we have created Kaleyra’s DLT Template Crea...
Tue, 20 Jul, 2021 at 4:32 PM