Consent Template Registration - FAQs
Generic information around TRAI rules for Consent Template Registration
Yes, it is possible to link 1 consent to multiple content templates, so if the purpose of the message is the same. Unfortunately, none of the DLT platf...
Mon, 30 Aug, 2021 at 7:59 PM
You will need to link each consent template to the relevant numbers for which you have received consent only. You cannot blanket upload the entire database ...
Mon, 30 Aug, 2021 at 7:59 PM
While some operators do provide a duplicate check within the file being uploaded at that time, there is NO duplicate check for the overall data that is bein...
Tue, 31 Aug, 2021 at 8:58 PM
No, unfortunately. In case you do upload the same file 2 times, the operator will not be able to cancel this or provide you with a refund once this has been...
Tue, 31 Aug, 2021 at 8:59 PM
The consent that has been uploaded by 22nd August 2021 is valid till Feb 2022, regardless of the date that the consent has been attained. So, in case you ha...
Tue, 31 Aug, 2021 at 9:00 PM
Yes! As per the recent update from operators, consent overrides preference, meaning if a customer has signed up or provided you consent, and is a DND number...
Tue, 31 Aug, 2021 at 9:01 PM
Yes, you can do this by logging into your individual DLT portals and checking on the summary of the consent bulk upload. Each portal has its own interf...
Tue, 31 Aug, 2021 at 9:02 PM
With the new consent scrubbing that is going live from 1st September 2021, the only difference is, in case a number is registered as DND and you have not up...
Tue, 31 Aug, 2021 at 9:05 PM